Delivery & Shipping
Shipping Policy
At Freshora, we are committed to delivering your wellness products safely, quickly, and efficiently. Please review our shipping guidelines and policies below.
Order Processing
All orders are processed after successful payment confirmation or order verification.
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Orders are generally processed within 1-2 business days.
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Orders placed on Sundays or public holidays may be processed on the next working day.
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Processing time may vary during festivals, sales, or high-demand periods.
Delivery Timeline
Delivery timelines depend on your location and courier availability.
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Metro cities: Usually delivered within 2-5 business days.
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Other locations: Usually delivered within 4-8 business days.
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Remote areas may require additional delivery time.
Shipping Charges
Shipping charges may vary depending on order value, delivery location, and promotional offers.
Any applicable shipping charges will be displayed during checkout before payment confirmation.
Order Tracking
Once your order is shipped, tracking details may be shared via email, SMS, or WhatsApp depending on availability.
Customers can use the provided tracking information to monitor delivery status.
Delivery Conditions
Customers are requested to provide accurate shipping details to avoid delays or failed deliveries.
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Incorrect address or mobile details may delay shipment.
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Freshora is not responsible for delays caused by courier companies or unforeseen circumstances.
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Delivery dates are estimated and not guaranteed.
Damaged or Missing Packages
If you receive a damaged package or if any item is missing, please contact us within 24 hours of delivery.
We may request photographs or additional details for verification and assistance.
Contact Information
For shipping-related questions or support, please contact us:
Email:
info.freshora@gmail.com
Phone:
+91 8810382651
Address:
P1111, ATS Pristine, Sector 150, Noida, Uttar Pradesh - 201310, India
